Refund policy

Last updated: September 1, 2026

Digital Products : No Returns Policy

All products sold on Go Pustak are digital in nature (e-books, PDFs, or other downloadable content). Due to the nature of digital goods, all sales are final and non-refundable once the product has been downloaded or accessed.

Exceptions

We may consider a refund in the following circumstances:

• You were charged multiple times for the same order due to a technical error.
• The file is corrupted, incomplete, or cannot be opened, and we are unable to provide a working replacement within 48 hours.
• You did not receive access to your purchased product due to a technical issue on our end.

To request an exception, please contact us atgopustak@outlook.com within 7 days of your purchase date with your order number and a description of the issue.

How to Request a Refund

If your situation qualifies, email us at [your support email] with:

• Your full name
• Order number
• Description of the issue

We will review your request and respond within 3–5 business days.

Contact Us

For any questions about our policy, reach out at: Go Pustak Email: gopustak@outlook.com  Website: gopustak.in